FAQ’s
Here’s some of the most frequently asked questions about the Loyalty Rewards Program
Q: How does the program work?
A: Customers earn points for each order they place and can redeem those points for free products. The more consecutive monthly orders a customer places, the more points they can earn.
Q: What are the benefits of participating in the loyalty rewards program?
A: As a Loyalty Rewards member, you earn points towards free products and can also save on shipping costs. The percentage of points you earn grows the longer you are a Loyalty Rewards member. Additionally, you can receive loyalty gifts for placing orders at certain milestones. (Yay! Free Oils)
Q: What can I use the points for?
A: The points you earn can be used for free products on one-time orders (not with your Loyalty Rewards subscription order. Each point is the equivalent to 1PV for an item. Most products are eligible for using loyalty rewards points, but a few exclusions apply, such as promotional items and some limited-time offers. Look for the blue flag by an item - those are the ones that you can redeem your Loyalty rewards points for.
Q: Can loyalty rewards points be redeemed for cash?
A: No, loyalty rewards points cannot be redeemed for cash. They can only be used to redeem products.
Q: Is there a minimum order requirement to participate in the program?
A: Yes, customers must place a minimum order of 50 PV (personal volume) each month to earn loyalty rewards points.
Q: Is there a cost to join the program?
A: No! It’s free to join, and there’s no commitment. Plus, you can cancel at any time. (Though I don’t recommend it - the savings and bonuses get bigger the longer you stick with it!)
Q: Is there a limit to how many loyalty rewards points I can earn?
A: There is no limit to the number of loyalty rewards points you can earn.
Q: How do I enroll in the program?
A: To enroll in the program, simply create a Young Living account and opt-in to the loyalty rewards program.
Q: Can I cancel my participation in the loyalty rewards program at any time?
A: Yes, you can cancel your participation in the loyalty rewards program at any time without incurring any penalties or fees.